Providing personal support, including restorative approaches, following incidents
Using restorative approaches
A repeat of a violent incident is less likely if all those directly
involved have the chance to express their feelings about the incident and to
decide how the damage caused can be repaired. This can be done at informal or
formal levels through restorative approaches.
Involving others in the response
Staff should be clear about thresholds for engaging provision such as
child and adolescent mental-health services (CAMHS), access to extended-school
strategies and to targeted provision such as courses in
assertiveness. Schools may also develop Parental Agreements to ensure
coherence of strategy between school and home.
Signposting to personal support for staff
suffering harm
The professional associations provide a range of services to members
from personal case support, through targeted courses to information services
such as draft policies.
In addition local authority occupational health units (OHUs), Teacherline and a range of personal support organisations can assist.
Last updated: 05 February 2007
