teachernet logo
woman reading a newspaper woman reading a newspaper Emergencies logo and link to homepage
woman reading a newspaper

Media handling

An emergency plan should include arrangements for dealing with media interest. Members of the school community may feel pressured into giving interviews or making statements to the press, and it is important to have procedures set down in the school's emergency plan and to stick to them.

These might include, for example:

  • Identifying particular staff or governors to deal with the media, and giving them training in media handling if possible
  • Planning to use a particular phone number for media inquiries, and letting the local press know in advance what this will be (remember, local radio in particular can help keep the public informed about what is happening and you may want to discuss this with your local station when you are formulating your emergency plan)

Depending on the nature of an incident, the task of coping with media pressures may fall to the police. However the police press officer will need to liaise closely with school staff to ensure briefing is accurate and arrange interviews when appropriate. You may like to contact your local police press office to discuss your plans.

In the event of a major incident the police will take some actions immediately:

  • Control access to the site to allow rescue services and investigators to carry out their work unhindered
  • Establish a media liaison point - this is a designated point at the disaster scene, preferably outside the outer cordon, for the reception of media personnel. It may be little more than a rendezvous point to start with, but can quickly grow into a major media facility as national and international reporters turn up with crews and trucks (depending on the scale of the incident)
  • Dispatch a media liaison officer - the swift attendance at the scene of a media contact (likely to be from the police) should ease the pressure from the media. Failure to arrange this will prompt media representatives to approach anybody available, which could lend credibility to inaccurate sources
  • Access assistance from the Government News Network - they can supply experienced press-officers at any time (at no cost for the first 24 hours) who will arrive with their own communications facilities and technical-support equipment
tv screen
The advice contained on this site should not be taken as an authoritative interpretation of the law.
That is a matter for the courts.