Calling emergency services

Calling the Emergency Services: dial 999

On dialling you will be asked which service you need (e.g. police, ambulance or fire service) and put through to the appropriate control officer. Ask for the ambulance service if there are casualties. If more than one service is needed the control officer can pass on messages to other services.

The control officer will need the following information:

Your telephone number
The exact location of the incident e.g. the road name and any important details about approaching and accessing the school site
The type and seriousness of the incident i.e major fire
Details of any hazards e.g. gas leak or fire

School emergency-management plan Health and safety in schools School security Educational visits First aid Evacuation procedures Calling emergency services Which emergency service? Counselling Media handling Communicating with parents	Calling emergency services Calling the Emergency Services: dial 999 On dialling you will be asked which service you need (e.g. police, ambulance or fire service) and put through to the appropriate control officer. Ask for the ambulance service if there are casualties. If more than one service is needed the control officer can pass on messages to other services. The control officer will need the following information: Your telephone number The exact location of the incident e.g. the road name and any important details about approaching and accessing the school site The type and seriousness of the incident i.e major fire Details of any hazards e.g. gas leak or fire
The advice contained on this site should not be taken as an authoritative interpretation of the law. That is a matter for the courts.